Frequently Asked Questions

At Arzyoh, customer satisfaction is our top priority. If you receive a damaged, tampered, or incorrect item, we will exchange it for you. Please send an unboxing video within 24 hours of receiving your parcel to officialarzyoh@gmail.com or contact@arzyoh.com, along with your order number, email, name, phone number, and/or Instagram ID. We do not accept returns or exchanges due to a change of mind. Refunds are issued as a coupon code valid for one year. For more information, visit our Return & Refund Policy Section.

Yes, you can cancel your order within 24 hours of placing it. Cancellations are honored if your order hasn't been dispatched yet. Please contact us at officialarzyoh@gmail.com or contact@arzyoh.com to request a cancellation. 

We offer the following shipping options within the United States:

• USPS Ground Advantage: $5 - $9
• USPS Priority Mail: $10 - $45
• USPS Priority Mail Express: $45 and above

We also offer free shipping for orders totaling over $150 within the United States.

Yes, we ship worldwide. Shipping rates for international orders vary based on the destination country and will be calculated during the checkout process in your cart. Please be aware that customs duties, taxes, and other fees may apply to international shipments, and customers are responsible for any such additional charges.

After your order is processed, you will receive an email with a tracking number. Use this number to track your shipment through the courier service's website. For estimated delivery times, please contact the courier service directly. 

At Arzyoh, we use only the highest quality materials to create our jewelry. Our collection features a variety of materials, including Indian styles and American diamonds. Each piece is meticulously crafted by skilled artisans to ensure exceptional quality and design. 

For any further assistance or queries, please contact our customer support team at officialarzyoh@gmail.com or contact@arzyoh.com. We are here to assist you throughout your shopping journey with Arzyoh.